Simone BrennerSimone Brenner
15:41 10 Jan 22
I had one tree to be taken down and other trees needed to be tidied up in my garden. The men had to come through my house as I don’t have a side entrance. The tree was cut down quickly and efficiently and all tidying up done. My house was left spotless there was no evidence that they had brought a large tree through the house! Highly recommend this company and great to deal with. Thank you
Sarah DecoSarah Deco
13:19 25 Nov 21
Mint and Swift were everything you would hope for from tree surgeons. Really nice and easy to deal with, obviously knowledgeable about trees. They trimmed back an Ash at the back of my garden, really sensitively unlike other tree surgeons who've left it looking hacked at. They cleared up all the debris and were fast, polite and efficient. I would definitely recommend them and use them again.
Poonam SharmaPoonam Sharma
09:48 23 Nov 21
Truly easy and painless experience. Really fast, efficient and informative responses. The team was friendly and deligent. I have not hesitation in recommending them.
Donal FlanaganDonal Flanagan
22:31 07 Nov 21
Quote given at earliest mutually agreeable time. Once agreed, job was scheduled and carried out swiftly. Team were on time (even early) and job was carried out as agreed and the team cleaned up well. No grumbles and much to praise.
Mark HardimanMark Hardiman
02:10 23 Oct 21
Wez and the team did a great job reducing the height of the 3 storey high conifers. They were polite, friendly, quick and skilled. We will definitely use you guys again for help in the future!


The Contractor agrees to perform the work in a competent manner according to BS3998 and in compliance to the specification and quotations contained in the estimate.


All Contracts and instructions are accepted on the basis of payment of full invoice price whether being bank transfer or cash within two days of the date of invoice. Amendments to the Contract must be made in writing. Any contract that is to be cancelled, rescheduled or postponed will required 3 working days notice to MSTS LTD, if this notice is not made, we reserve the right to charge the full or partial invoice price. We reserve the right to add a £50 or 5% surcharge whichever is greater on overdue payment which is not paid within 5 day period. We then add a further £10 or 1% per day until the balance is cleared, or refer the unpaid invoice to a debt recover agency, or both.


Where applicable, V.A.T. will be charged at the current rate.


Any complaints which may arise from work performed under any Contract arising from acceptance of the estimate must be made within the period of three days from the date of invoice, unless agreed in writing to the contrary.


The trees concerned in the contract may be in a Conservation Area or be subject to a Tree Preservation Order. Upon receipt of the Owner’s written acceptance of the Contract, MSTS LTD will obtain the necessary permission to carry out the work from the relevant authority. MSTS LTD accept no responsibility for work carried out to trees located in land adjacent to clients land boundaries, unless we have been made fully aware of the ownerships boundary, which must have been clearly marked and agreed by the client & any subsequent landowners prior to work commencing. Any errors made for work carried out, will be the sole responsibility of the client. We advise that all clients make enquiries or discuss any pending tree works with neighbours or land owners for clarity & prior to work commencement, to avoid any misunderstandings of tree ownership.


Investigation of Private Covenants shall be the responsibility of the Owner and no liability shall attach to the Contractor for a breach of any such Covenant.


Unless a plan showing the exact location of underground pipes, wires or cables has been forwarded to us by the Owner of the land (or his agent) prior to the formation of the Contract, the Contractor shall be under no liability for the damage caused as a result of work performed under the Contract to such pipes, wires or cables, or for any damage to property resulting there from, and the Owner of the land or his agent shall be solely liable for any such damage.


Any charge for the removal of power lines or telephone cables to be the responsibility of the Owner, unless otherwise agreed in writing with the Contractor.


The Contractor will not be liable in damages or otherwise because of non-performance of a Contract arising on account of Adverse weather conditions, strikes, lock-outs, war and civil commotion, or the lack of adequately skilled labour due to causes beyond our control. Further, we retain the right in such circumstances to cancel the contract in whole, or in part. Completion dates shall be contingent upon weather conditions. If undisclosed obstructions or serious defects, in or around the tree structure are found during works that require re-pricing, we reserve the right to re-quote the works being undertaken.


60 days after the submission of the quotation, the Contractor reserves the right to withdraw and re-price work, unless otherwise agreed in writing on acceptance of instructions from the Owner.


Quotations for felling are based on the assumption of trees being free from metal, stone or other hidden obstructions. In the event of a tree being impossible to fell in the normal way, the Company reserves the right to re-quote accordingly or to leave the remaining tree structure or stump at the resultant height, in a safe condition.


Stump grinding involves the removal of the tree stump to 5-12 inches (approx.) below ground level but does not include the removal of lateral root or stump chippings unless specified in a written quotation.


The Contract price is based on the site conditions existing at the time of the preparation of the original estimate remaining unchanged. If the site conditions have changed & could impact on the works completion time or
capability to carry out the works, we reserve the right to charge for additional labour at £200.00 +VAT Per Hour or as required if additional machinery is required. We also reserve the right to cancel any contract immediately, & without notice if an agreement cannot be resolved on site prior to works commencing. MSTS LTD will not be liable for any cost to the client by the termination of the contract.


All work carried out by the Contractor is covered by a £5,000,000 Public Liability Insurance £10,000,000 Employers Liability Insurance for damage to persons or property may result in the implementation of the Contract.

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  • Crown Reductions, Pruning & Lopping
  • Precision Felling and Pollarding
  • Stump Removal & Grinding
  • Commercial Tree Work
  • Emergency 24/7 Storm Damage

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